1jee Privacy Policy

This Privacy Policy ("Policy") describes how 1jee ("1jee", "the Platform", "we", "us", "our") collects, processes, stores, and protects personal data relating to users ("you", "your") of the 1jee online gaming and sports betting platform, accessible at https://1jee.bet. This Policy applies to all personal data collected through the 1jee website, mobile-optimised interface, and any associated services or communications.

1jee is committed to handling your personal data responsibly and transparently, in accordance with applicable data protection legislation and the requirements of our international gaming licence. By registering an account on 1jee, depositing funds, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

1jee collects personal data from you in three primary ways: data you provide directly when registering or using the platform, data collected automatically as you interact with the platform, and data received from third-party service providers such as identity verification and payment processing partners.

The following table summarises the categories of personal data 1jee may collect:

1jee uses the personal data we collect for specific, legitimate purposes directly related to the operation of the platform and our obligations to you as a registered user. We do not use your data for any purpose incompatible with those disclosed in this Policy without first obtaining your explicit consent.

• Account Management: To create, verify, and maintain your 1jee account, including processing your registration, authenticating your identity, and managing your account settings.
• Transaction Processing: To process deposits via JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, or USDT TRC20, and to execute withdrawal requests to your verified payment method.
• Identity Verification (KYC): To comply with anti-money laundering (AML) regulations and our licensing requirements by verifying that you are who you say you are — typically using your CNIC or passport.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account abuse, bonus exploitation, money laundering, and other unlawful activities on the platform.
• Responsible Gaming: To monitor your gaming behaviour and intervene where patterns suggest potential problem gambling, in line with our responsible gaming commitments and licensing obligations.
• Customer Support: To respond to your queries, complaints, and support requests in a timely and effective manner.
• Marketing Communications: Where you have provided consent, to send you promotional offers, bonus notifications, and platform updates via email or SMS. You may opt out at any time.
• Platform Improvement: To analyse aggregated usage data and improve the 1jee platform, fix technical issues, and develop new features tailored to Pakistani user needs.
• Legal Compliance: To meet our obligations under applicable law, including responding to lawful requests from regulatory authorities, tax authorities, and law enforcement agencies.

1jee processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing activity:

• Contractual Necessity: Processing required to perform the contract between you and 1jee — including operating your account, processing bets, and handling payments.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML legislation, KYC requirements, and gaming licence conditions.
• Legitimate Interests: Processing carried out in 1jee's legitimate business interests — such as fraud detection, platform security, and analytics — where those interests are not overridden by your rights and freedoms.
• Consent: Processing for optional purposes — such as direct marketing — that you have explicitly agreed to. You have the right to withdraw consent at any time.

1jee does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: Including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT processing partners — solely for the purpose of processing your financial transactions.
• Identity Verification Partners: Third-party KYC and AML screening providers who assist us in verifying your identity and screening against sanctions lists and politically exposed persons (PEP) databases.
• Technology & Hosting Providers: Cloud infrastructure and platform hosting providers who process data on our behalf under strict data processing agreements.
• Regulatory & Licensing Authorities: Our international gaming licence regulator and, where required, Pakistani regulatory or law enforcement authorities acting under lawful authority.
• Professional Advisers: Legal, audit, and compliance advisers who are subject to professional confidentiality obligations.
• Fraud Prevention Agencies: Industry-standard fraud and responsible gaming information-sharing databases where required by our licence conditions.

As an internationally licensed platform serving Pakistani users, 1jee may transfer your personal data to countries outside Pakistan for processing and storage — including to the jurisdiction in which our gaming licence is held and to the locations of our technology infrastructure partners. Where such transfers occur, 1jee ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under applicable data protection law.

These safeguards may include standard contractual clauses, binding corporate rules, or reliance on adequacy determinations. If you would like further information about the specific safeguards applicable to any international transfer of your personal data, please contact us at [email protected].

1jee retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by AML and gaming licence regulations.
• Financial Transaction Records: Retained for a minimum of seven (7) years from the date of the transaction, in compliance with financial record-keeping requirements.
• Communications and Support Records: Retained for three (3) years from the date of the communication, or longer where relevant to an ongoing dispute or investigation.
• Marketing Consent Records: Retained until you withdraw consent, plus an additional period of one (1) year for audit purposes.
• Technical and Usage Logs: Retained for up to thirteen (13) months, after which they are aggregated or deleted.

Upon expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised so that it can no longer be associated with you.

1jee implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 1jee platform.
• Encryption of sensitive data at rest, including payment credentials and identity documents.
• Multi-factor authentication options for account access to reduce the risk of unauthorised login.
• Strict role-based internal access controls ensuring that only authorised personnel can access personal data on a need-to-know basis.
• Regular independent security audits and penetration testing of the 1jee platform infrastructure.
• Intrusion detection systems and real-time monitoring for anomalous account activity.
• Formal data breach response procedures, including notification protocols where required by applicable law.

1jee uses cookies and similar technologies (such as local storage and session storage) on the platform to ensure essential functionality, improve your experience, and understand how users interact with the site. The following categories of cookies may be used:

• Strictly Necessary Cookies: Required for the platform to function — including session management, security tokens, and maintaining your login state. These cannot be disabled.
• Functional Cookies: Remember your preferences — such as language settings and display preferences — to personalise your experience on return visits.
• Analytical Cookies: Collect anonymised data about how users navigate the platform to help us identify areas for improvement and optimise performance for Pakistani mobile users.
• Marketing Cookies: Used where you have consented to receive personalised promotional content. You may opt out of marketing cookies at any time via your account settings or browser controls.

Most web browsers allow you to control cookie settings through the browser's settings menu. Please note that disabling certain cookies may affect the functionality of the 1jee platform. For full details on managing cookies in your mobile browser, refer to your browser's help documentation.

Subject to applicable data protection legislation and any overriding legal obligations on 1jee, you have the following rights with respect to your personal data held by 1jee. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 30 days.

The 1jee platform is strictly intended for adults aged 21 and over. 1jee does not knowingly collect personal data from any individual under the age of 21. Our registration process includes age verification steps specifically designed to prevent underage access.

If 1jee becomes aware that personal data has been collected from a person under the age of 21 — whether through a registration bypass or misrepresentation of age — the account in question will be immediately closed, all data will be deleted or anonymised as promptly as legally permissible, and any deposits will be returned while any winnings will be forfeited.

1jee reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our licensing obligations. When material changes are made, we will notify registered users by email or by posting a prominent notice on the 1jee platform prior to the changes taking effect.

The date on which this Policy was last updated is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how 1jee protects your personal data. Your continued use of the 1jee platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 1jee handles your personal data, please get in touch with our Data Protection team. We are available 24 hours a day, 7 days a week, and aim to respond to all data-related enquiries within 30 calendar days.